Accessing the Settings scalenow AI
Navigate to Administration → Emails and Notifications to configure the following:
Topics:
- Aggregation: Define how user actions are grouped into a single notification.
- Email Notifications: Configure outgoing email settings.
- Incoming Emails: Adjust settings for handling inbound emails.
Aggregation Settings
The User actions aggregated within option specifies a time interval for grouping multiple user actions into one notification. For example, if a user updates a work package twice within the configured interval, these updates are aggregated into a single action.
- Effect on Notifications: Delays notifications by the defined time span, reducing the total number of emails sent.
Email Notification Settings
In scalenow AI Configure outgoing email notifications under the following options:
- Sender Email Address: Set the email address displayed as the sender for notifications (e.g., work package updates).
- Blind Carbon Copy (BCC): Enable sending notifications as BCC if required.
- Email Format: Choose plain text or HTML formatting for notifications.
- Recipient Naming: Specify whether recipients should be addressed by their first name or full name.
- Email Frequency: Adjust the frequency of notification emails for individual work packages.
Email Header and Footer Configuration
- Define the content of the email header and footer for all outgoing notifications.
- Choose a language for the header and footer content.
- Use the Send Test Email feature to verify the email format (note: this does not test notifications for specific actions like work package updates).
- Save changes after configuration.
Incoming Email Setting
To configure settings for inbound scalenow AI emails, navigate to Administration → Emails and Notifications → Incoming Emailsand adjust the following:
- Truncate Email Content: Define the number of lines after which an email should be truncated to avoid long, irrelevant content.
- Regular Expressions: Specify patterns for truncating email content.
- Attachment Handling: List attachment names to be ignored when processing incoming emails.
Save the changes after adjusting the settings.
