GDPR

At scalenow AI, safeguarding user data is at the heart of our operations. By integrating advanced AI capabilities with OpenProject’s robust framework, scalenow AI ensures full compliance with the General Data Protection Regulation (GDPR). We take every precaution to meet and exceed these standards, and we encourage users to reach out for inquiries or adjustments at scalenowai@scalenowai.com

Key GDPR Compliance Measures

Secure Hosting and Infrastructure:Our platform operates in a logically isolated cloud environment, hosted with leading cloud provider . We also offer secure hosting options in additional data centers upon request. Our hosting providers comply with ISO 27001 and ISO 27018 standards, ensuring robust data security and access control.

Advanced Data Encryption and Backup Protocols:Data in scalenow AI is safeguarded through encryption in transit (TLS/HTTPS) and at rest (AES-256). Each instance is logically separated, and continuous backups are performed to ensure data integrity and minimize the risk of data leaks.

Rigorous Access Control Mechanisms: Access to production infrastructure is limited to authorized personnel . Two-factor authentication is implemented where feasible, and customer data access requires explicit permission. scalenow AI staff adhere to strict security protocols, including device encryption and regular updates.

Empowering User Rights Management :scalenow AI equips administrators with tools to manage GDPR-related rights, including:

Access and Rectification: Modify and correct user data as needed.
Erasure: Fully remove user data while maintaining application integrity through anonymization.
Data Portability: Export all relevant personal data and system records through built-in backup tools.

Transparency and Accountability

Transparency is a core principle at scalenow AI. Our commitment to open-source values extends to data privacy and security. Users have full visibility into how their data is managed, and we regularly audit and update our practices to align with evolving standards.

Importance of GDPR Compliance

GDPR compliance fosters trust and ensures that:

Data Ownership Users maintain control over their personal data.
Robust Security: Stringent measures protect sensitive information.
Clear Practices: Transparent policies outline data usage and protections.Message to Our European Users

At scalenow AI, we prioritise your privacy and data security. By adhering to GDPR standards and leveraging state-of-the-art infrastructure, we guarantee that your data is protected and managed transparently.

Our AI-rich platform is designed to empower you with confidence, knowing your data is handled with the utmost care.

“For any inquiries or adjustments, contact us at scalenowai@scalenowai.com